Our collective values define who we are, what we do and how we do it. VECTOR is a people first company which understands the importance of employee engagement allowing us to achieve our goals.
VECTOR staff possesses the individual character attributes of accountability, responsibility, excellence, and integrity to provide our customers with the best interpersonal experience possible.
Our staff uses extensive experience in the learning industry coupled with specific educational requirements to ensure our customers get the most current and relevant solutions to their performance gaps.
At VECTOR we firmly believe integrity is the foundation of trust and all our interactions with team members, customers, or competitors must be founded on trust. If one of our staff promises something to a customer, it is our mission to deliver.
Integrity is our watchword, for it is the only value others cannot take away from us, rather we must give it up.
At VECTOR we fully understand the concept of internal and external customers. Our ability to provide the best service possible starts with a work environment in which everyone feels they are productive members of the team. This conduct spills out into interactions with our customers by making our customers a member of the design and development team.
VECTOR moves at the speed of business. We readily accommodate our solutions to the most current and relevant processes, information, technology, and techniques in the market. The only certainty is change and we embrace that change.
Our service to our customers is based on quality, and at VECTOR everyone is responsible for quality assurance. We understand most companies have limited resources to apply to employee training and improvement. Our focus is to identify the most effective methods to achieve the learning objectives at the least possible cost.
VECTOR focuses on providing the best possible training products and services to our customers. We accomplish this by:
- placing the customer requirements at the top of our list of “things to do”
- instilling a sense of ownership of our products and services into each and every member of our team
- holding everyone accountable to the same exacting standard
- making corrections when we see flaws, not waiting for someone to tell us to do it